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Japan
1 Level
724 Review
36 Karma

Review on mygreen by Mariealphonse Seattle

Revainrating 1 out of 5

Customer service at MyGreen has disappointed me.

I was eager to shop at mygreen because of their environmentally friendly and sustainable choices, but I was disappointed by my experience. The products I received were of varying quality, despite the excellent selection and affordable prices. While some of the items were top-notch, others were manufactured with poor materials and quickly disintegrated after use. I requested help from customer service, but was met with a slow and unhelpful answer. Dealing with it was frustrating, particularly in light of my enthusiasm for backing a sustainable business. While I value mygreen's emphasis on sustainability, I hope that they can enhance quality control and customer service to give their customers a better purchasing experience.

Pros
  • Embrace environmental responsibility in all business practices.
Cons
  • Some products are only available in limited quantities.