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70 Karma

Review on AlphaConverge by Steven Lane

Revainrating 4 out of 5

Excellent service and product knowledge with professional, approachable people

The team at Alpacon has been extremely helpful to us over our first year of business development as we built out an email marketing program for one of Canada's largest financial institutions using their proprietary software called MailChimp Academy! They also helped guide through some pretty complex problems related around testing different content types within emails before launching them into production - which was critical given how much time they saved me from having go it alone when I set up my own test environment!! Nothing really comes across too often during conversations but if you have any questions about your specific needs or challenges please don't hesitate reach out via phone call/email anytime day & night. We've found support staff are always willing answer all sorts of technical queries quickly without being overly pushy so be sure ask anything regarding this issue because there will most likely not just 1 person who can help solve it! Having someone like Jack Macdonald onboard helps ensure every aspect gets addressed properly by ensuring he understands what goes where.

img 1 attached to AlphaConverge review by Steven Lane



Pros
  • In depth knowledgebase with quick turnaround
  • Extremely fast response times even outside regular hours (i know personally i reached him after 5pm)
Cons
  • Somewhat expensive per hour cost, however very reasonable once monthly package is taken advantage