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Carlos Henley photo
United Kingdom, Belfast
1 Level
718 Review
42 Karma

Review on Comllen by Carlos Henley

Revainrating 3 out of 5

Poorly Described Products and Deceptive Ads by Comllen

Because of my negative experience as a Comllen client, I feel obligated to speak out. I found that the product descriptions did not give me enough information to make a well-informed buy while perusing their kitchen and bathroom fixture selection. I was disappointed when the kitchen appliance I ordered from Comllen did not turn out the way I had hoped it would. The item's quality was low, and it wasn't even close to what was advertised. The merchandise also failed to live up to expectations, and the company's marketing was deceptive. I called their customer support to express my dissatisfaction, but the agent I spoke with was uncaring and unhelpful. They weren't concerned with making things right and gave me no advice on how to proceed. In sum, I am unable to endorse Comllen as a source for hardware, home repair, or plumbing fixtures. They are not a trustworthy company because of their inadequate product descriptions, misleading promotion, and poor customer service.

Pros
  • convenient experience when purchasing online.
Cons
  • Quality of the merchandise that is below par.