This is a decent shredder but what keeps me from giving it 4 stars is the bin. I only started using it yesterday and I'm having trouble putting the bin back on after unloading the shredded paper. The container does not always return to the correct position, which leads to the inoperability of the grinder. Since my car is on wheels, I have to hold it with one hand to keep it from rolling and use the other to try and latch the basket so I can use the car. I don't know if my machine is broken but it seems to take too much effort to get the basket installed properly for me to use the machine. It's very frustrating and I already regret this purchase. Updated 11/28/15. In addition to the problem of the basket fitting, the machine cannot feed 16 sheets at a time as advertised. You can feed maybe 6 or 7 at a time. Also, the grinder gets very hot and overheats a lot more than it should and I'm using the machine properly. The machine shut down several times due to overheating. I waited about 30 minutes for the overheating light to go off and then started chopping again. After 5 minutes the machine switched off again due to overheating! We have several Fellowes (industrial) shredders at work and they are great. So when I bought a shredder for the home, I chose Fellowes. But I'm really disappointed with the performance of this particular model.
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