I like its simplicity of use as it gives me all my information at one place without having to go through different websites or applications for every single task i need done regarding quoting etc! It also has an excellent support team who are always willing/able help out when needed too which makes things even easier!! Nothing really but if there was more integration between other software would be nice (ie - Salesforce). We have been able solve many problems by using this product such us; generating custom reports & dashboards easily via Excel files we send them daily along side our quote requests so they know exactly what's going well / not working within their business area each day.