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Exceed.ai Review

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Sales, AI Sales Assistant

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Description of Exceed.ai

Exceed.ai is a conversational marketing platform that helps marketers drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensure every lead is followed up with, nurtured, and qualified using two-way email conversations. When a lead is qualified and ready to talk to a human it will go ahead and book a meeting directly on your rep’s calendar. It also automatically updates your CRM and marketing automation platform with the latest lead status when leads are qualified, change jobs, leave the company, not the right person, or ask to be contacted at a later time. Learn how leading companies like Demandbase, SugarCRM, Hearst, Monday.con and others use Exceed.ai to Exceed their goals at https://exceed.ai/ Businesses use Exceed for: 1. Inbound lead follow up - Immediately respond to and follow-up with incoming leads 2. Convert website visitors into leads via chatbot 3. Qualify leads (MQLs) - Verify a lead's intent and qualify before handing it to sales 4. Sales touched but unresponsive - Follow-up after a rep has attempted outreach but the lead has been unresponsive. 5. Activation of cold/dormant leads - Initiate contact with prospects that previously expressed interest 6. Up-sell - Readout to free users to identify if they are ready to converse with a human rep 7. Low scoring and recently engaged leads - Reach out to leads that recently engaged in low-scoring, first-touch activities like content syndication, social media etc

Reviews

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Type of review

Revainrating 4 out of 5

exceeded tools is perfect and flawless

The best part of this software has been its ability for me as an individual user who sometimes struggles in understanding things easily, it makes everything so easy! I love how simple yet effective this tool can be when used correctly. There are some parts where you may feel like there could have perhaps been another way or better ways but all these issues don't really matter because they've already fixed them since their last update which was very recent (which made my life easier). This…

Pros
  • Great interface
  • Very functional UI/UX design with great visualization capabilities.
  • Amazing customer support team that truly appreciates feedbacks from customers' side alongwith providing regular updates via email regarding new features introduced each week :)
Cons
  • Not much else comes across mind now

There is absolutely nothing to like about Exceed.AI. The product does everything but what it promises. If you are looking for a tool to convert website visitors into leads, you should be able to generate the conversion without spending $500+ per month. For less than half the price, Exceed offers a better product and a much larger team of engineers behind it. They are not providing a real solution to a problem, but rather selling a bunch of features, claiming it solves everything and…

Pros
  • Allows you to build your own custom models
  • You can import excel files
  • You can export as pdf
Cons
  • Only works with Google Analytics Data
  • Data is limited (only

Revainrating 4 out of 5

Positive experience engaging Exceed Support

The customer service team at exceed was able to help me figure out my issues quickly. They were very helpful in answering any questions I had about their product or what they could do for us as customers! We have not used all of the features yet but so far it has been great working together. There are some limitations with our implementation which we realized after going live today. It will be interesting how this plays itself out over time. Our goal is to provide better support for clients…

Pros
  • That means you can access it from anywhere
Cons
  • It takes quite a bit of time to get an understanding of how it all works