Like many, I was very hesitant to buy a couch online. With that said, the reviews pretty much capture the pros and cons of this couch:Pros:- Quick arrival within 2-3 days in 2 boxes. You can take the pieces out of the box and carry them upstairs if needed (I took mine to the 3rd floor). This can easily be a one person assembly. Heaviest piece was maybe 30-40 pounds and fits through a normal sized door/hallway with some care.- EASY installation with no tools required - took probably 20 min- Very handsome looking couch- The fabric is very soft.- no noticeable chemical smell or anything like that to the couches as some might worry about- the side arm rests are nice and comfortable. You will probably be using these as the couch isn't massive.Cons- This isn't going to be the most comfortable gotta take a nap on type couch but it is reasonably comfortable- Make sure you keep the original boxes as it states any returns must be in them.- Pillows are shrink wrapped so do have some wrinkling to them at least initially them seem to.- From the back there is definitely a gap on the back boards - probably around 6" but you can't see it from the front as the cushions cover it.Things to be aware of:- the gray is more of a very dark gray -almost a little bluish gray- inside one of the boxes it appears that some of the pieces are held in by 2 wooden stick pieces - they are! If you read the instructions it tells you to take those out. Take them out very carefully and you can easily get the rest of the pieces out.- there is a sticker on each box that says to "notify" them if the product is dirty. Kinda weird, but anyway mine was packed very nicely with no damage and clearly brand new.- this couch seats 3 but is more mid-size than full size and is somewhat low to the ground which is actually exactly what I wanted given that I was putting it near a knee wall. Make sure you look at dimensions and are okay with them.Overall it is a solid option for a couch at around the $500 price point (with shipping and tax mine came to $530). If this were $100 cheaper it would be an absolute home run but as it is it is still a very solid buy if you are okay with everything above.
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