The user interface is very easy-to use which makes it accessible even by non technical users like me! It's super flexible with lots more features than we have used so far (ease of customization). I haven't found anything that can be improved in this product yet but if there are improvements being done then they should do them fast because time flies when u're having fun ;) Have been using Navex since 2015 now during last 2 years i've realized its potential & how powerful it really becomes once fully developed - all departments will benefit from their usage :) We solved many problems related to our internal policy implementation process including tracking violations reports within different department heads along with employee onboarding procedures etc..