I like that it can be customized to perform multiple searches simultaneously as well with filters for various fields within each search, such results are easy accessible when needed at any time without delay or loss of continuity in work flow! It's not free so pricing structure may make some hesitant but once you get past this hurdle its really nothing bad about synapse-sync either way!! Highly recommend.
The ease/flexibility we have found has helped our team keep up productivity while maintaining high customer satisfaction (customer reviews).