I like that this is very user friendly for people who are not computer savy or have never used such software before. The support team has been great in helping us figure out our issues as well as giving advice when we need it. It's also easy enough for anyone to use! There aren't many things about this program that I dislike but maybe if there were more add-ons available then that would be nice too. This is definitely worth looking into because you can customize your POS to fit any business needs. We've seen an increase in revenue after using this product.