The ability to have all of our team communication in one place. I like that I can quickly see who is available, and when they are free to talk. It's also nice that we can share files within the platform too. I dislike that we cannot have private conversations with clients. Also the fact that you cannot delete an entire conversation from your history. This would help reduce the amount of time spent searching through old messages. We use it as a tool for all of our team communication. It has saved us so much time.
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