The best thing about this software was that it helped us in our daily work by providing better control over inventory, stock keeping etc., which made my job easier as well! Nothing much at present but I can think off few things like lack of proper training for new users or user interface could be improved upon more. It would have been great if we had some support from their side regarding any technical issues faced while using this product during implementation phase too. We used Calibre LIMS Software since last 3 years now so far everything has gone fine till date with no major issue reported against its usage. This helps me keep track of various items required across different departments within organization without having multiple spreadsheets/books lying around.