issued a refund on the day they were brought in (September 17). No denial letters were sent to me in response to the application when I made a return. I sent images and a note describing the return (the ears hurt a lot). Headphones from September 20β21 are listed by the seller with the status βThe seller is checking the goods.β I have been actively writing to support and inquire about the situation since September 29. When I asked for help, they always said, "You will be contacted by phone or by mail: and they will advise you about the product and future steps. I received no communication. "Reason for refusal: the goods is fully working, the headphones were in operation," they once said when I asked. I would like to remind you that the return is issued the same day. Within less than 7 days of the purchase, the seller had it. Let's pretend I agreed with the rationale behind the refusal. Will they give me my purchase back? I suppose that generally speaking, I should have given the money back. Provider: DON-TELEFON
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