The ability for the customer service representative to help me through my questions was great! I had so many questions, but they were able to answer each one very quickly. I would recommend this system to anyone looking for a way to manage their business more efficiently! There is nothing that we disliked about using jetpack as far as our organization is concerned. We have been able to streamline our approval process by having all information available in just one place. It has made it easier to get approvals faster and reduce mistakes. Our sales office also uses jetpack to approve new account contracts once they are signed. This saves us time when sending them out to be approved.