The best part is that it has all of my contacts in one place so I don't have to keep calling each person back! It's very easy for me, as well since there are no buttons or dials involved - just push forward when you're ready (or pull backward if something comes up). There was nothing about this product we disliked at first but now after using several other products from them over time they've started making some changes which makes us not want anymore because their customer service sucks ass. They didn’t even respond once until 2 months later asking why our account had been shut down!! We used varitrips system before switching away due to poor support services offered by VARITRIP SYSTEMS LLC., Inc..