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James Thakur photo
Lithuania, Vilnius
1 Level
727 Review
57 Karma

Review on Jerdon Lighted Makeup Mirror Magnification by James Thakur

Revainrating 4 out of 5

Worth trying: Makeup Mirror

This worked fine for 4 months then the lights went out. When I call the phone number provided for a one year warranty, all you get is a message about other special offers, with no live person to contact. To update; OK, I left this review on May 26th and today, May 30th, I received a free replacement mirror! I found Jerdon on the internet, called the phone number provided on the website and spoke to the lovely customer service lady. I told her about my problem and she said that the phone number on the paper that came with the product is no longer valid but she can help me. All I had to do was email them a copy of my Amazon order and they sent me a new mirror. Well I am very surprised, in just 4 days my new one was delivered! I hope this one lasts longer than the first. At the moment I would recommend this mirror. My mom loves it and you can't get better customer service. I hope this helps someone.

Pros
  • 1x and 5x magnification options to ensure every detail is there
Cons
  • Not as thick as other picks