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Sweden, Stockholm
1 Level
717 Review
44 Karma

Review on ZERDOCEAN by Kevin Hauck

Revainrating 1 out of 5

Dissatisfied with the Quality and Service Offered by ZERDOCEAN

After making a purchase from the ZERDOCEAN online store not too long ago, I was left with a sense of dissatisfaction. The quality of the garments, shoes, and jewelry did not live up to my expectations, despite the fact that their prices are very reasonable. The fabric had a low-quality, flimsy appearance, and the sneakers were not comfortable to wear at all. The poor quality of the customer support was a bitter pill to swallow. When I tried to contact the team to enquire about the possibility of returning the items, they did not respond and were not helpful. It took several tries and several days before I was able to get a response, and even after that, the procedure was laborious and difficult. In addition, it was difficult to traverse the website, and the product descriptions were not very clear. The images did not provide an accurate depiction of the products, and there was no consistency in the sizing. My time spent shopping at ZERDOCEAN's internet store was, on the whole, a frustrating waste of my time. It is not worth taking the chance to purchase from them despite the fact that their prices might be enticing because of the absence of quality and the poor customer service. As a person who participates in athletics, I need to wear clothes and sneakers that are able to withstand strenuous training, but ZERDOCEAN did not live up to those expectations. This retail establishment will not receive any further business from me in the form of future transactions.

Pros
  • Extensive selection of fashionable garments, shoes, and jewelry.
Cons
  • Some of the merchandise have a poor quality.