I bought the X-1 SG-MN1-BK Surge Mini Waterproof in July 2014 (6 months ago) and I am pleased with its quality the most impressive thing is the price. Fit and waterproofing are excellent, and audio fidelity was quite good. However, after 30-45 uses, the right earbud came loose at the seam, exposing a bare wire. I filled out the warranty support form on the X-1.com website mid-week (they advertise a 1 year warranty) and never received a response, not even an automated email saying they received my request have and work. on topic. I would like to try the headphones again, but the returns department is not responding.
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