I like that it is very easy for users of all experience levels (from beginner, intermediate or advanced) as well as different types/sizes of gyms can be included in one database with ease - no need to create multiple databases if you have more than 1 gym location within your organization.
The platform does not sync up directly when adding new members so we're forced to manually update member information after they've been added which takes time. It's better then nothing but could definitely improve upon this area by syncing membership data automatically from other platforms such as Active Directory / ADFS etc..