I like that it's easy for me as someone who is just getting into project management in general - this makes things very simple! This product has helped my team have more time to focus their efforts towards our projects instead of having them spend so much energy looking up how to use every new feature or application we try out. We've been using wellcycle since last year but not only does everyone love all aspects about what they offer (even though some features are still under development), there haven't really been any bad experiences either. Honestly? It could be better if it was able to track tasks across multiple teams/projects at once from one location. If anyone asks where something came from/has gotten lost, this helps us point people right back to those specific areas.