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Switzerland, Bern
1 Level
683 Review
54 Karma

Review on ZUCA by Chris Fields

Revainrating 3 out of 5

My negative encounter with the ZUCA online shop

I was eager to test the sports and outdoor products from the ZUCA online shop because I am a social media influencer. My encounter, however, was utterly disappointing. Although their website is simple to use, I thought the goods they offered were out-of-date and few in number. I desired a lot of things, but many of them were sold out or unavailable. My order took weeks to come, and the customer service was ineffective. When it did, I was dissatisfied with the goods' quality. They fell short of my standards and weren't pricey enough. In addition, I was dissatisfied with their lack of dedication to ecology. My overall experience with the ZUCA online store was disappointing, and I do not suggest it to my followers or anyone else searching for high-quality sporting goods.

Pros
  • Website navigation and help desk are both simple and quick.
Cons
  • There were delays in shipping as well as lengthy wait periods.