It is very easy to use, it has an excellent interface for both beginners as well experienced users alike! The support team are always there when you need them too help out with any issue that comes up along your way in using this software - whether its through their website or via email they will assist promptly whenever needed!! Nothing really at present but I think one of my colleagues mentioned he had some issues importing data from another program into his own which was solved by contacting cturk who were able (and willing)to solve our problem quickly so we could continue working without interruption.