talked to customer service right away they said to take down the bad review and and send them a pic of the tarp a nd they would send me a new tarp well I didn't know how to take down the review so I sent a new one about how fast c/s responded to my post to send them a pic was hard don't know if it worked.how ever haven't seen a new shade tarp and no ward out of c/o either so I guess my first response was correct don't waste your money on these shade cloth's they are made poorly vary poorly
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