It was easy enough that I could quickly get it set up, but still allow me some customization options if needed later down-the road! We have been able handle all of our tracking needs so far in this one system alone (we are not very computer savvy). So many times over my career we had multiple systems or other departments using separate methods just because they were "better" at what their product did - which left us having trouble pulling everything together into 1 place easily when we really wanted those different pieces under control. This has solved ALL OF THAT. The only downside? Sometimes during heavy periods/traffic there can be lag time between updates from GPS units being turned off by users while running around doing patrols...but overall great solution!! Keeps everyone informed about where patrol officers may need assistance without needing additional personnel dedicated solely towards gathering data across teams & locations within an agency's.