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United Kingdom, Belfast
1 Level
721 Review
39 Karma

Review on FSIGOM by Shane Wallace

Revainrating 1 out of 5

FSIGOM: A Shopping Experience That Won't Live Up to Expectations

I do a lot of my shopping online, so I was eager to give FSIGOM a shot because I had heard good things about how user-friendly their website is and how good their customer support is. My experience, unfortunately, was not even close to being satisfactory. To begin, contrary to what was advertised, their website was not particularly user-friendly. It was cluttered and perplexing, and I had a hard time finding the products I required because of it. In addition, the checking procedure was needlessly drawn out and complicated, which added to my annoyance with the whole experience. However, the most disappointing aspect was the quality of their customer support. After encountering a problem with my purchase, I sought assistance from their representatives by getting in touch with them. On the other hand, rather than receiving the warm welcome and helpful assistance that I had anticipated, I was greeted with indifference and a lack of response. They made it abundantly obvious that they did not care about my concerns, and as a result, I was left feeling frustrated and ignored. Last but not least, I did not find their product assortment to be very extensive, and many of the items were either out of stock or unavailable. And even after I did find what I was looking for, the prices were significantly higher than those offered by competing online merchants. My time spent with FSIGOM was, on the whole, a negative experience for me. My experience with them, despite the fact that they may have a decent reputation, was not in the least bit satisfying. This is not an online business that I would recommend to anyone else, and I certainly won't be shopping there again.

Pros
  • Prices that are competitive.
Cons
  • There aren't many ways to pay.