I like that this software allows me to be able to use my own templates as well as some of their templates. This makes it easier to create training programs faster! There's not much I dislike about using the program, but I would say sometimes when you're trying to click something, it takes time to load. Sometimes there are times where the screen refreshes which can make it hard to see what you're clicking. It helps us organize our documents and files so we don't have to keep copying them over from one file folder or emailing each other different formats.