I used to have massagers and they were basically useless as they just vibrated so I never felt much relief from them. This neck and back massager does what it's supposed to. Not just a vibration, but a real massage. Love the handles on it and the fact that you can change the direction of the kneading knots which is great. but also strength. Also, you can use it all over your body, not just your neck and back. I recommend starting with the lightest settings and working up to the stronger settings for a deeper tissue massage because at the end of the day this is where you will want to go, especially for those who have never had a shiatsu massage as it is very different is and, in my opinion, the best deep tissue massage. Massage as Swedish massage. It also has a heat setting if you want to use it, but I find I'm fine without the heat. What's really convenient is that you can use it in your car when traveling because it has a car adapter. My back can be very difficult when traveling and it really helps me keep my back on the road. What is really nice is a great travel bag. It appears to be of good quality, not cheap which will tear or wear out easily, but I think it is actually leather. And when I left I was itching to come home and use the foot massager. I used to have expensive shiatsu massages but now that I don't have access to them I've skipped them. It's even better. I don't have to go anywhere and I can have a massage whenever I want, day or night. I like that there is a timer and an automatic switch-off. I have never seen a product with a lifetime guarantee. I'm very glad I got this. Even my son uses it. This would make a great gift for anyone. I highly recommend this shiatsu massager.
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