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Vinay Kolluri photo
Poland, Warsaw
1 Level
745 Review
49 Karma

Review on DreamController by Vinay Kolluri

Revainrating 1 out of 5

DreamController's Disappointing Customer Service

I made a purchase from DreamController not too long ago, and their customer support left much to be desired. When I contacted customer service about the faulty product I got, I was met with a long wait time and unhelpful advice. After several days and numerous attempts, I finally got an answer, but they still weren't interested in helping me out with my problem. Frustrated by a dearth of response and help, I requested a refund and cancelled my order. While their prices may be low compared to the competition, their customer care is severely lacking.

Pros
  • excellent client service.
Cons
  • Products received were faulty.