I bought a tester from Hanna Instruments in the middle of last year and it has worked flawlessly for about six months. I used it every day. By month 7, I noticed that the meter was not giving me accurate readings, so I had to calibrate frequently. I bought a second electrode hoping this would solve the problem. This worked for a couple of weeks and then I had the same problem. I contacted the company, they made several suggestions that unfortunately didn't work. I ended up sending the meter back with the electrode under warranty and they sent me a brand new meter with a new replacement electrode. The service is fantastic and within 2 weeks I had a new replacement and the meter is working properly again. This is one of the more expensive counters but definitely worth the money. Dealing with a company that fulfills their guarantees quickly and professionally is priceless!
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