Review on Roxio Easy VHS DVD Plus by Alex Britton

I bought this last October but haven't really tried to use it until today so I've exceeded Revain's return limit. The Getting Started Guide states to download the required software from the Roxio website. I've tried and tried and tried - the program loads but won't start. I contacted Roxio tech support and after trying to explain the issue to the representative (English is not their native language) I was told that Roxio would email me about the issue. I do NOT recommend this product. $40 down the drain I contacted Revain and was able to return the item for a partial refund. I also suggested that Revain should STOP selling this product as the product is obviously defective and also because 49% of the comments rated the product only one star Roxio Case Number 5768656