The best thing about this software is that it automatically tracks all the quotes related to my clients so I can easily update them whenever needed. It also has some good reporting options like client report which helps me in tracking each of their needs. Sometimes when you try to add new policy or renew existing one it takes longer time than usual but not sure if its because of our internet connection speed or something else. Its pretty cheap for what we get as a service from them. We are solving our customer relationship management problems with this software.