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Greg Muiznieks photo
Sweden, Stockholm
1 Level
731 Review
51 Karma

Review on CatchStar by Greg Muiznieks

Revainrating 2 out of 5

A Disappointing Option for Other Playtime Products CatchStar is a Disappointing Option

CatchStar may assert that it provides an infinite number of opportunities for fun, but my experience with the online store was not in the least bit satisfying. The product selection is unimpressive, and the quality of the few things I did end up buying was, at best, dubious. Both the play tent and the basketball hoop that I ordered ended up being of poor quality and were difficult to put together after only a few uses. The products gave the impression of being created with little care and were not worth the money that was paid for them. In addition, there is a lot of unnecessary content on the page, making it difficult to navigate. It is difficult to find what you are looking for, and the procedure of checking out is both time-consuming and aggravating. The whole user experience is subpar in comparison to that offered by other online retailers. My complaints were not addressed by the customer support department, and the representatives I spoke with were unhelpful and dismissive. It is very evident that CatchStar does not place a priority on the complete pleasure of their customers nor on the quality of their items. In conclusion, I am not going to suggest CatchStar to anyone who is looking for high-quality products to use while playing. It is simply not worth the effort or money to purchase from this company given the restricted product range, low quality of the products offered, mediocre website, and useless customer support representatives.

Pros
  • Superior assistance to customers
Cons
  • Some products' quality could fall short of expectations.