The ability to have one point of contact for all communications within the organization. This allows us to communicate with our entire workforce in a timely manner. I would love to see the ability to customize some of the templates for our different departments/groups. This could be helpful during our annual event where we are able to use the same template for everyone. The best thing about this product is that it has helped me keep my employees informed across our organization. It also helps me stay organized. Our staff loves being able to communicate with each other so easily through this system.
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