The best part is that our company is in the business of connecting advertisers with potential customers. This process is very easy to use for finding potential customers. The service is also fairly affordable. We have not encountered any problems to this point. So far, Upbeat has been a positive experience for us. The process of finding potential customers and having access to an automated system has been very helpful. I have been using up beat for several years now, and they are always very responsive to my questions or concerns that i may bring forward. They make it really simple to get in touch with their writers through email so you don't even need an account (just go straight into composing your message). The only thing I can think of is maybe having more info about what types of content they publish would be helpful as well. But other than that - love this service! It's never failed me yet when contacting them!!