My five year old loved the look of this helmet! It was supposed to come with some accessories - e.g. gloves - and the company responded immediately to provide the missing items. Then after trying it on a few times we felt that the helmet didn't seem to be the right fit, which is not unusual with his head shape. Again I contacted the company and they gave me detailed coaching on how the helmet should fit - giving "chipmunk cheeks" but not too tight - so I could make a good decision. In the end we sadly decided to return and go to a local helmet shop. Ultimately had to try 8 helmets before finding one to fit. Then I had one more issue (on my end) returning the product and again they were amazing to work with to help me through the process. I wish all companies operated like this one - feels like you have a family friend helping along. AND the helmet looked sooo good! Our neighbor bought the exact same one.
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