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1 Level
812 Review
75 Karma

Review on Teleportel by Michael Crossman

Revainrating 5 out of 5

Great System Helps Our Office Stay Organized

The system is very easy to use. Any novice can utilize it right away. The system comes with training manuals and video tutorials. As a team member, there are many functions that are essential to our daily operations. It is very easy to record all the calls. We also utilize the call and chat modules to help our customers. The system really helps to increase customer satisfaction and improve the customer experience. We have not met any problems. It is a must have tool for all offices. A must have. Many benefits. Customer service, tracking calls, tracking our time, being able to chat with our customers. I like that it helps us organize our events better than any other system we've used before! It's easy for my staff members who are not techies at all (or don't know how much they should be learning) because of its simplicity - you can learn as needed very quickly with this platform!! We have had little problems so far but nothing too major or costly either time wise nor moneywise considering what people pay just by using their own devices vs paying telecommute employees monthly fees etc..

img 1 attached to Teleportel review by Michael Crossman



Pros
  • Very user friendly when logging in initially once signed up via email confirmation from support rep., no need log into account first if already registered through phone/email process which was helpful since didn t want everyone having access yet until final setup completed; everything works well even after login &amp more importantly..my colleagues love working here now due mostlyto easeofuse
Cons
  • Some cons