I like how it can be used to send messages from one person at another location, so you don't need multiple email addresses if someone else needs access! It would help me out in my job more than anything because we are able use this software as well when working remotely with other offices around us (also using mail master). We do not currently utilize all functions available but plan too add them later once they become popular again after COVID has passed by :) Currently there isn’t much benefit compared back before coronavirus hit our country though some people may find its easy setup helpful during quarantine times such being remote work etc.