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South Korea, Seoul
1 Level
675 Review
43 Karma

Review on πŸ‘ž Timeless Style and Comfort: Cole Haan Pinch Penny Loafer Men's Shoes - Perfect Loafers & Slip-Ons by Serotonin Collazo

Revainrating 1 out of 5

Cole Haan is not behind his boots!

The day I bought these shoes, I put them on and my right heel made a clicking sound with every step. I decided the shoes simply needed to be put on and wore them in my carpeted office for several weeks. However, the clicks didn't stop. I decided to take the shoes to a shoe repair shop near my office and was told there was something wrong with the heel, but for $20 the heel could be removed and replaced. I thought it was too much and decided to take the shoes to the local Cole Haan store. I was told that although THEY made the shoes, there was nothing they could do and that I was no longer able to ask for help. I've worn their moccasins for many years but don't wear them anymore - either stick with your product or you've lost me as a customer. My opinion is be careful.

Pros
  • Availability
Cons
  • Makes me angry