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Sudan, Juba
1 Level
693 Review
23 Karma

Review on Epifleet by Norlan Pippinmd

Revainrating 5 out of 5

This is an app that can be used on almost any device, so whether you're at home, on the road or traveling, it can be accessed anytime, anywhere.

With over 20 years experience working with systems like this, I was pretty impressed with how easy it was to use, particularly when trying to set up recurring payments. The UI and functionality are very intuitive and once you get the hang of it, it's a pleasure to use. It has a really great mobile experience, and even better when it comes to accessibility. All the information is available in multiple languages, including English, Spanish, French, Italian, German, Portuguese and Dutch. The only thing missing is a live demo option for customers who want to see how the app works before they signup. That said, if you do try it out, you'll find it's pretty similar to other apps that offer this service, but with a more streamlined interface. One thing I didn't like about the app is the price. At $19/month per user, it's definitely a bit pricey for what it offers, especially since it's geared toward companies that have 5+ vehicles. For smaller businesses or individuals looking to use this app, it might not be worth it.

Pros
  • It is a good product, it makes it easy to pay your bills online by automatically charging them directly from your checking account.
  • You can set up automatic payments as often as every day or week and choose to either pay them all at once or let it work behind the scenes for you, making sure that you are paid on time without having to think about it.
  • It does not cost anything extra to create recurring payment settings in addition to creating new ones.
Cons
  • The customer support team did not answer my questions regarding a refund after canceling the subscription and did not respond to my emails.
  • Customer support cannot access my accounts when I provide a username and password to help them solve the problem.
  • When creating a monthly recurring payment it will only charge me one month instead of the whole amount that I wanted.