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Walt Smirnoff photo
United Kingdom, Belfast
1 Level
681 Review
50 Karma

Review on BRANTON by Walt Smirnoff

Revainrating 1 out of 5

Very Disappointed in BRANTON; Excellent Product, Horrible Service to Customers

I'm always on the lookout for exciting new companies to partner with in my capacity as a social media influencer. After finding BRANTON, whose goods are sturdy and high-quality, I felt like I had won the lottery. Ah, but I couldn't have been more incorrect! Their goods were excellent, but their support service was terrible. The whole point of having a business, I assumed, was to interact with customers, but it seems like they'd rather ignore them. It took forever for them to reply to my messages, and when they did, it was with generic, unhelpful answers. As a person who places a premium on satisfying their customers, I was dismayed by BRANTON. Such disappointing support is a disgrace given the high quality of the goods offered. The company would have my loyalty if their customer care were better, but until then, I'll be looking elsewhere.

Pros
  • Nicely
Cons
  • There aren't many aesthetic choices available for certain goods.