Quick turnaround times from start until finish for all projects we've worked with them over time - including new client onboarding! They are very responsive at every stage in our project lifecycle; there's rarely anything that isn't communicated clearly or resolved quickly if it comes up after hours/days into production workflows (which is often).
I would have liked more training opportunities offered by their team before embarkation but overall they do great job keeping things moving forward even when you're not around due diligence meetings :) No complaints here so far just really helpful throughout process as well!!