I like that it is easy to use. You can log in and see the feedback your clients have left for you. It also helps you keep track of how your clients are feeling. I don't like that you have to log in to a separate site to upload the data. I would recommend that they make it so that you can log in and upload the data on the same site you upload the review. I would also like to see a way to search by user and upload dates. That would also help keep track of how long it takes for your clients to fill out the survey. I'm able to use my phone to quickly upload my data and it is easy to use.