I received this item on time, however, even after prolonged contact with Winegard and Dish, I could not connect to my RV's Dish Joey. In the end it was decided that my device was defective. I contacted Camper's Paradise and they immediately sent a replacement before I returned the original unit. To my chagrin, I ran into the exact same issues. Dish contacted me in honor of Pace Int'l, the maker of the Joey, who successfully guided me through factory resetting the Joey and a successful run. What impressed me about Camper's Paradise was the excellent customer service and friendly response when I informed them that the original unit was not defective. Thank you Camper's Paradise. Recommended without reservation.
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