It was easy to set up new users, it provides excellent reporting capabilities for our sales team allowing them access from anywhere through their phone or tablet devices (even when they're out of office).
The layout could use some work - we've found that sometimes pages are not immediately clear with respect where you can go next in your search results page etc., but this may be because there's more functionality than meets us at present time! We have been able solve many problems using insightsoftaba quickly which has helped boost business productivity as well improve client service levels by providing better visibility into areas suchas call handling times across all departments within an organization.