They fail due to what I believe to be an inherent design flaw. True, I've had them for 5 years, but I rarely use them. My 13 JKU is my daily driver and I don't usually have passengers and I don't usually have much need to use my pen. However, when you use it, every side-to-side movement feels like cloth to the pen itself. The straps holding it are tight enough to damage it unless you pull straight up and down. Unfortunately, because you're pulling yourself into the car, the handlebars are always at a slight angle which causes these straps to eventually cause the handlebars to fail. Honestly I'm not really upset that it fails after 5 years of operation. in this price range, but with more intensive use you have to reckon with the fact that the material can fail over time.
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