You never know when you open a new box whether you're going to get a premium car or a lemon. First, the quality of the machine is mediocre. It works when it works, but I've had the car for 10 months now and the spring on the door knob doesn't work. No problem, I'm still under warranty, right? Except that the "closest" repair shop is over 20 miles away, almost an hour in New York traffic, and I have to leave them, leave them for at least five days, then come back for an hour to pick them up, and an hour more . go home more. Customer service? I do not think so! I ordered a Panasonic machine because that name meant quality, at least in the past. Now no quality and bad service. THINK TWICE BEFORE PURCHASING THIS OR ANY OTHER PANASONIC PRODUCT THAT REQUIRES WARRANTY SERVICE!
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