Review on CalDigit Storage External Drive Enclosure by Mike Cooper

I was looking for an external HD case with a built-in fan. There aren't many options and this one was great with great features. On arrival it did not disappoint, you can feel the quality in everything, first class accommodation. Even the HD trolley is heavy gauge steel and chrome plated! In addition, the screw holes on the trolley are slanted! Not very good, but not a critical factor - the locking mechanism, which requires 2 different keys to access the drive bay, is unnecessary and offers very little security. There is a greater chance that the user will lose these keys when you need them. The cam arm seems to be plastic and the cam itself might break someday? This fancy mechanism for adding HD adds additional cost and potential for failure when a simple design is more robust, reliable, and cheaper. An instruction manual was not included. And now the problem is that it does not work, although the device looks like new, it does not start and does not turn on, it just glows red. Tried several times with a brand new HD and a used working HD with the same result. It's a shame for such a good product with poor quality control. The exchange does not give confidence even if it works, but how long if the problem is in the electronics. The item will be returned.