This program was easy enough that I could use it without any training or instruction by my IT Department. There are many features but most importantly is compatibility with all apple devices such as iMacs, iPads etc.. It took about 30 minutes after setting up everything before we realized there were other useful programs built into this platform which made life easier! My only issue is that some parts seemed difficult at first while using them later became very clear how they functioned together. There should be more tutorials available online for new users so you aren't left scratching your head trying figure out something basic. We have been able solve several problems related to record keeping across multiple departments within an organization.