The ability for us as IT professionals (as well as our end users) to have one place where we can find all information about what's going on in their computers/network equipment has been very helpful over time. I like that it allows you to see everything at once - not just individual applications but also other software running at any given moment. It would be nice if there were some way to filter out certain types of events so they don't get buried under too much data. We've used this product since before version 1 was released; however, things did change drastically with each new release! So far, Netprefect seems fairly stable now though still using v1 through current versions. This helps keep track of computer usage by employees during work hours.