The fact that I can access my computer remotely from anywhere in world is great! It's also very easy to use for end users, so they don't have any problems with it at all (which makes me happy). Sometimes you need more info or instructions about something like how many times do i want this program run per day etc., but other than those issues everything works well as intended - no complaints here!! We are protecting our computers against viruses/malware attacks by using remote desktop technology which allows us keep working when we're away of home while still keeping an eye over what happens inside their machines via web browser / console window logs;.